In the case study, learn how TapRm was able to:
- Take and deliver late same-day orders
- Absorb last-minute volume with no volume caps
- Collect a delivery signature and valid ID check
- Provide delivery confirmations in real-time
Download the free case study to learn the leading alcohol delivery company was able to scale their business and ensure successful deliveries.
The Challenges of Alcohol Delivery
With the growth of online shopping and deliveries, home alcohol delivery has become increasingly popular in recent years. However, there are many considerations related to home alcohol delivery that must be taken into consideration on the part of the brand and its delivery partner, including:
- Breakable and fragile nature of the packages
- Proof of minimum age required for recipients
- An adult signature required, so packages cannot be left on a porch like a standard delivery
Alcohol packaging, whether it is glass, plastic, paper-based, or aluminum, is delicate in nature and requires additional precautions to ensure it reaches the costumes doorstep without being dented, damaged, or broken. These precautions include not tossing the delivery boxes and ensuring they stay right-side up throughout the entire delivery journey. This is not something that all carriers have the capabilities to do.
Alcohol delivery is also subject to certain legal restrictions, such as requiring an adult aged 21 years or older to sign for the package to avoid underage children obtaining the packages or porch pirates stealing the package from the recipient.
A new breed of alcohol delivery providers
Online alcohol providers, like TapRm, are a new breed of alcohol providers that pride themselves on being industry game changers. They need a shipping partner who can provide:
- Permitting and tools to enable alcohol deliveries
- Signatures and delivery confirmations
- Real-time customer communications
"Seeing AxleHire's [last-mile] tracking and delivery confirmations and communication to the customer was what ultimately made the decision for us."
- Head of E-Commerce, TapRm