Delight Your Customers With a Better Delivery Experience

last-mile delivery happy customer

The AxleHire Advantage

99%+ on-time delivery

24/7 live support

Purpose-built technology

End-to-end transparency

Delivering Coast-to-Coast

Serving 19 of the 25 largest U.S. metropolitan areas, with more to come

AxleHire delivers to America’s largest and most densely populated urban centers—the places where your customers live.

Learn About Our Delivery Options!

Packages are sorted at your fulfillment center, picked up by our gig drivers, and delivered within a 90-mile radius from your site. This makes us the best last-mile delivery company.

Same-Day

Packages are sorted at your fulfillment center or store, picked up by our drivers, and delivered locally from your site.

Packages are injected into our sortation center by as late as midnight the night before delivery. The driver picks up and delivers the packages the next day. Or we can sort at your fulfillment center and our drivers can deliver directly from there. Your choice. This makes us the top last mile delivery service company.

Next-Day

Packages are injected into an AxleHire sortation center by as late as midnight the night before delivery. Drivers pick up and deliver the next day.

Custom solutions for your business beyond the last mile delivery - talk to our logistics experts about your specific needs.

Line-Haul

Custom line-haul solutions to meet your first- and middle-mile needs using our integrated network partner providers.

These brands trust AxleHire

Hello Fresh
American Eagle
K&L Wine
Radial
Guiding your customer through every step of the way with end-to-end status updates.

We’re all about customer experience.

Guiding your customer through every step of the way with end-to-end status updates.

In the News

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Case Studies

Meal Kit last-mile Delivery

Meal Kit Delivery

“[AxleHire] takes a technology-first approach versus legacy national and regional carriers…”

Sr. Logistics Manager

Pet Food last-mile Delivery

Pet Food Delivery

“AxleHire’s ability to consistently provide a better delivery experience with real-time SMS text updates, and great flexibility are all winners.”

Logistics Manager

Alcohol last-mile Delivery

Alcohol Delivery

“Seeing AxleHire’s tracking and delivery confirmations and communication to the customer was what ultimately made the decision for us.”

Head of E-Commerce

Old vs New Logistics Process

The Future of Logistics with AxleHire

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We’re all about customer experience.

Keeping your customer up to date with customizable end-to-end status messaging and tracking.

End-to-End Service with Flexibility and Control

  • Transparent process provides visibility at every step
  • Curated gig fleet supports surge capacity
  • Scheduled delivery windows configurable by client
  • Contactless delivery for signature and proof of age on attended deliveries
  • Consumer/recipient can modify delivery instructions
  • Delivery service 7 days a week, 362 days a year

Dynamic Routing and Real-Time Data

  • Purpose-built technology provides the most efficient routing in the industry
  • Simplified returns processing
  • Tracking data updated in real time

Accelerating a Sustainable Future

  • Reduced cost and carbon footprint per parcel through right sized variable capacity—the right-size vehicle assigned for each load
  • Electric and alternatives vehicles, where practical

Prime+ Delivery Experience

  • Guaranteed speed and 99%+ on-time delivery
  • Simple returns
  • Real-time two-way conversations (via SMS) with consumers and driver
  • A white-labeled branded experience with messaging customized to meet your requirements

Shipping Is Easy With AxleHire

Order Submission

Customers place orders through your eCommerce platform. Each day you send an order file to AxleHire.

Tracking and Monitoring

AxleHire logs the orders and sends you tracking codes to share with your customers. You can monitor the status of every delivery in real time through your dedicated client dashboard.

Line Haul to Our Sortation Centers

We’ll work with you to arrange a line haul from your facility to our sortation center, using either your trucks or one of our existing network partners.

Sort & Stage

AxleHire teams work tirelessly through the night to sort all of the day’s parcels and prepare for delivery the next morning. Your packages are commingled with others to create high-density routes for our drivers.

Order Pickup & Delivery

Drivers scan and load their packages. AxleHire sends an anonymized SMS message directly to the consumer, letting them know their package is on the way. Using the AxleHire app, the driver follows the most efficient route to each drop, and is able to follow your customers’ delivery instructions.

Happy Customers

The driver delivers the package to the consumer’s doorstep and takes a visual proof of delivery photo for you and your customer. If the driver has problems, they can contact AxleHire dispatch in real time via the driver app, or they can contact the recipient directly